Refund policy
At Root & Blade, we stand behind the quality of our products and want you to be satisfied with your purchase.
30-Day Return Policy
Unopened and unused products may be returned within 30 days of delivery for a refund. Returned items must be in their original packaging and in resalable condition.
Opened Products
Due to health and safety regulations, we cannot accept returns of opened supplements, gummies, coffee products, or liquid products.
If you are dissatisfied with your first purchase, please contact our support team within 30 days of delivery. Depending on the circumstances, we may offer a replacement product, store credit, or refund at our discretion.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photographs of the issue. We will work quickly to provide a replacement or refund.
Non-Returnable Items
- Opened supplements
- Opened gummies
- Opened coffee products
- Opened liquid products
- Clearance or final sale items
- Gift cards
How to Start a Return
To request a return or report an issue, contact us at:
Please include your order number and a description of the issue.